Returns & Refunds
At Dancovershop, we want you to be completely satisfied with your home and garden purchases. If a product doesn't meet your expectations, you can return it within 14 days of receipt for a full refund, provided it is in its original packaging and condition.
Return Process
- 1.Initiate Your Return
Log into your customer account or visit our online return portal to submit a request and receive your unique return authorization number.
- 2.Pack the Items
Carefully place the items back into their original manufacturer packaging, ensuring all hardware, manuals, and components are included to avoid restocking fees.
- 3.Ship to Dancover
Affix the provided shipping label to the outside of the box and drop it off at an authorized carrier location; please retain your tracking receipt for confirmation.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.
